If you don’t have the required in-house resource, time or budget to manage your VPS Servers, then don’t worry since Your Support Geeks is here to help you. We offer Outsourced VPS Server Support Services to resolve customer issues in the quickest manner while you relax and concentrate on the growth of your business. Our VPS Server Management Services includes software installation, system updates, bug fixes, server hardening, backup management, error response, instant server reboot, server migration, resource management, and optimization. Along with this, we carry out 24×7 monitoring of your VPS servers to proactively handle the issues. We have a full staff of trained and talented VPS Server Support experts on our team. We keep an eye on the dependable working of your VPS Servers so that problems can be quickly identified and resolved before they take the shape of issues and cause service disruption. Your Support Geeks are here to help you save time and improve customer satisfaction by offering uninterrupted services.

VPS Support Services

  • VPS Start/Stop/Reboot
  • Initial Server Set up
  • Firewall Installation and configuration
  • Server load spike isolation and load reduction
  • Installation of third party software and scripts
  • VPS Server Hardening
  • VPS Server Migration
  • Instant Server Reboot
  • Immediate Escalation To DataCenter
Our Commitment

Supported Operating System

Supported Control Panel

  • cPanel/WHM
  • DirectAdmin
  • Parallels Plesk Panel
  • ISPConfig Hosting Control Panel
  • InterWorx
  • Webmin + Virtualmin
  • No control panel

Essential

$29
per server
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  • Round the clock server monitor
  • 60 Minute Response Guarantee
  • Unlimited Helpdesk Tickets

Advance

$89
per server
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  • Round the clock server monitor
  • 30 Minute Response Guarantee
  • Unlimited Helpdesk Tickets

Enterprise

$149
per server
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  • Round the clock server monitor
  • 20 Minute Response Guarantee
  • Unlimited Helpdesk Tickets

Got Multiple Server
are you web host or reseller

Server Management Support tasks that we perform

Server Auditing

Server Auditing
  • Web Server Performance Benchmarking
  • Database performance analysis
  • Firewall benchmarking
  • Mail server performance analysis
  • RAM, I/O, CPU bottleneck analysis
  • Monitor the Web Server Logs
  • Monitor Mail Server Logs
  • Monthly Performance Audits
  • Monthly Server Audits
Server Auditing

Backup and disaster recovery support
  • Complete Data Restore from Backups
  • Complete Server Rebuild Help
Server Auditing

Server Optimization
  • Nginx / Apache Tweaking & Optimizing Performance
  • MySQL Optimization
  • Exim Optimization
  • LiteSpeed Optimization
  • Operating System Optimization
  • PHP Optimization
  • Hard disk Optimization
  • Dynamic Library Optimization
  • Memcached Server Installation
  • PHP-Memcache Installation
  • Xcache Configuration
  • eAccelerator
Server Auditing

Server Abuse Handling
  • Server Hardening
  • Spam Killer
  • DDoS Mitigation
  • Root Kit And Malicious Virus Alerts

Server Auditing

Server security and hardening
  • SSH hardening
  • Installing & Configuring Mod_security
  • Installing & Configuring Mod_evasive
  • Installing Anti-root kit software
  • Applying patches to server software to avoid any eventualities/tmp hardening
  • Socket monitor installation & Configuration
  • Firewall/Brute Force Detection Tool installation & Configuration [APF/BFD]
  • Installing OS updates
  • Apache tweaks
  • MySQL tweaks
  • Control Panel tweaks
  • PHP security audit
  • Kernel upgrades including grsecurity
  • Exim, Qmail and Sendmail tweaks
  • Anti-spam/anti-virus software installations
  • User/Password security
Server Auditing

Server/OS management
  • Control tPanel Installation and Setup
  • Server Software Update & Maintenance
  • 3rd Party Software/Script Installations
  • System Security, Optimization and Hardening
  • Server Migration & Transfers
  • Issues with operating system
  • Kernel, Operating system updates/upgrades
  • Apache, PHP, MySQL updates
  • Apache, PHP modules Installation
Server Auditing

Server Administration
  • 24×7 server monitoring
  • Server Optimization
  • Zero Day Patching
  • Security software configuration
  • Routine vulnerability audit of domains
  • Restart Failed Services upon Notifications
  • Fixing Server Services having Problems
  • Backup Restoration
  • Server Upgrades
  • Backup configuration and maintenance

Server Auditing

Server Setup
  • Server Setup with no panel
  • Custom Installation
  • Security Software Installation
  • Firewall Configuration
  • Control Panel Installation
  • Control Panel Updates
  • Software Installation And Configuration
  • Server Software Update & Maintenance
  • 3rd Party Software/Script Installations
  • LAMP Setup ( Apache, PHP, MySQL)
  • Apache, PHP modules Installation
Server Auditing

Server Migration Support
  • Minimum Downtime during migration
  • Zero data loss
  • Migrations scheduled at your convenience
  • Cross platform technology support
  • Post-migration verification to ensure zero issues
  • Unlimited support until task is completed
  • Server Backups
  • Server Restoration
  • Backup Integrity Checks
  • Server Data Migration
Server Auditing

Server tweaking & software optimization
  • Software Patches
  • Software Upgrades
  • Web server optimization
  • Database server optimization (MySQL)
  • Firewall tweaking
  • Mail server optimization
Server Auditing

Server Log Analysis
  • Monitor the Web Server Logs
  • Monitor Mail Server Logs
  • Monitoring the Server Logs for Spam Source
  • Restart Failed Services upon Notifications
  • Fixing Server Services having Problems

Common VPS Support Issues that Users Face

  • Experience difficulty in connecting to VPN service
  • VPS is rebooted without any notice
  • Issues with administrator privileges when trying to install and uninstall certain software
  • Facing frequent speed issues
  • The allocated resources are not provided by the VPS Hosting Company
  • Inability to configure individual settings
Common VPS Support Issues

Frequently Asked Questions
We have expertise on handling a variety of Control Panels including cPanel/WHM, InetrWorx, Direct Admin, Parallels Plesk Panel, Webmin + Virtualmin, and ISP OCNfig Hosting Control Panel.

The response time for tickets depends on the plan you choose. For more details you can check the plan page.

No, the billing cycle will start from the day you use our services. But if you wish to change the cycle to the first of the month, then we can do it for you.

Absolutely! Your Support Geeks are available 24×7, 365 days a year to offer prompt support. We have a team of experienced VPS Server Support experts who offer round the clock service.

No, the billing cycle will start from the day you use our services. But if you wish to change the cycle to the first of the month, then we can do it for you.

Your Support Geeks have been offering Web Hosting Support Services for the past 16 years. We have certified professionals on our team that offer knowledgeable and friendly support to deliver enhanced customer experiences.